Surgery & Dispensary Opening Hours

staff training and surgery & dispensary closurE

FROM 1.00PM UNTIL WE REOPEN AT 8.30AM ON THE THURSDAY MORNING

WEDNESDAY 24 APRIL

WEDNESDAY 26 JUNE

WEDNESDAY 25 SEPTEMBER

WEDNESDAY 23 OCTOBER

WEDNESDAY 27 NOVEMBER

The nature of working within a GP Practice means that our team members both clinical and administrative, work to tight time slots, the majority of which is spent with patients.  Whilst this is a key element of our work, it means that there is no time for whole team staff training or hold vital meetings to support learning.  To support us in being able to have time for these aspects of our work we have achieved approval from the Integrated Care Board that we will operate an emergency only service for patients on a designated Wednesday afternoon each month from 1.30pm until 6.30pm to allow these meetings to take place. 

Please note the dispensary and surgery will be closed except for access to emergency care via an initial telephone assessment service.

We will publish our dates here and in the foyer so that all patients are aware of our opening times.  We appreciate your support with these closures for vital training and to help us improve procedures and processes within our teams.

Please Note:

CLOSURE of DISPENSARY DURING THE WEEKEND starting 18.4.20

The surgery will no longer be open for the collection of medications on a Saturday morning from Sat 18 April 2020. Our new regular hours for the collection of medication will be Monday to Friday 8.30am until 6.00pm.  The window may not be manned if we are operating with skeleton staff so please ring the bell and someone will be with you as soon as they can.  

If you have an urgent medical problem during these times and telephone the main surgery number 01872 863221 you will be advised to telephone 111 or alternatively you can use the link NHS 111 for medical advice.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

If you require emergency medical treatment please phone the Out of Hours Service by dialling 111.

There will be no telephone access to the surgery on a Saturday, the phones are re-directed straight to the Out of Hours Service.