Practice Nurse Clinics
We have a highly qualified nursing team with specialist training in chronic diseases. Sarah, Jackie and Caroline are our Practice Nurses, Kathy is our Assistant Practitioner, Georgina Williams and Claire Edge are our Health Care Assistants. They are able to advise and administer travel innoculations, vaccinations, dressings, blood tests, tend to minor injuries, ear syringing, ECG tests etc.
Management of Long Term Conditions
The Practice Nurses undertake the routine management of patients with Diabetes, Asthma, COPD, Heart Disease, Stroke/TIA and High Blood Pressure.
If you have a Long Term Condition (LTC) you will remember we liked to review you during the month of your birth. As restrictions are slowly lifting we are about to resume seeing all of our patients who have a Long Term Condition. During the pandemic we saw many of you, particularly those who we felt were at a higher risk, however we will now start to see all of you again. Please call to book your appointment with our nursing team. Asthma patients will be reviewed in a slightly different format so our reception girls will be able to guide you through the process when you call.
Please do not wait for us to invite you, call the team on 01872 863221. We look forward to seeing you all again soon. (Remember to bring a specimen of urine with you when you attend your LTC appointment)
First Contact Physio
‘Musculoskeletal conditions’ is a broad term, encompassing around 200 different conditions affecting the muscles, joints and bones.
These conditions are a big problem in the UK; with over 17 million people living with a musculoskeletal condition, more people suffer with disability from musculoskeletal conditions than anything else. Conditions of the bones, joints and muscles represent a significant cost to the individual, the economy and health and social care.
Good health of bones, joints and muscles underpins living life well. Musculoskeletal conditions affect nearly everyone at some point in their life. They can cause pain, fatigue, restricted mobility and activities of daily living. They impact people’s lives, their work and even other health conditions.
Bryony Short, Clare Platt and Rowena Beckley are our Musculoskeletal (MSK) Practitioners and are based on the North Coast at either Perranporth or St Agnes Surgery. They all have extensive expertise in the clinical assessment, diagnosis and management of MSK (muscle or joint) conditions.
They see patients, aged 16 and over, with (suspected or diagnosed) MSK conditions, as the first point of contact, without need for a GP referral.
The receptionist will book a telephone appointment with one of the team if your condition is suitable for their assessment without you having to wait to speak with a GP first.
WHAT THE TEAM CAN HELP YOU WITH:
- All soft tissue injuries, sprains, strains or sports injuries
- Arthritis - any joint
- Possible problems with muscles, ligaments, tendons or bone eg tennis elbow, carpal tunnel syndrome, ankle sprains
- Spinal pain including lower back pain, mid-back pain and neck pain
- Spinal related pain in arms or legs, including nerve symptoms, eg pins and needles or numbness
- Changes to walking
- Post-orthopaedic surgery
WHEN YOU WILL STILL NEED TO SPEAK WITH A GP:
- Acutely unwell patients
- Children under 16 years of age
- Medical management of rheumatoid conditions
- Women’s health, antenatal and post-natal problems
- House-bound patients
- Medication Reviews
- Neurological and respiratory conditions
- Acute mental health crises
All the doctors undertake ante-natal and post-natal care in partnership with the Community Midwife Rebecca Rowe who is based in Truro. She also organises Parent craft classes.
Childhood Immunisation Clinic
Childhood immunisations are carried out by the Practice Nurse wherever possible at the weekly clinics held on Wednesdays between 2.00pm - 3.00pm.
Alternative appointments can be made if required please leave a message at reception and the nurse will call you back.
We provide contraceptive services and we are able to fit IUCDs (coils). Please speak with a receptionist who will be happy to advice you where to get more information.
All our Practice Nurses carry out patients' annual Pill Check and can offer advice on all types of contraception if required.
All patients having Contraceptive Implants or IUCDs fitted will be required to sign a 'Consent to Treatment' Form.
Cornwall's Family Hubs support children, young people and their families pre-birth to 25 years. They deliver services including:
- Relationship and Parenting Support
- Child and Family Health
- Supporting Families with complex needs
- Supporting vulnerable children through high quality education
- Employment and Training Support
Your local health visitors can be contacted on:
Falmouth 01326 430050 and Truro 01872 221700
Rebecca Rowe is our Midwife and her clinics are held on alternate Wednesday afternoons here at the surgery. If it is your first appointment please complete the Maternity Information Pack available from reception and bring it with you.
The midwives and maternity support staff hold various Workshops including Antenatal, Labour, Breastfeeding and Preparing for Baby. These practical sessions have been shown to be the best way to learn about parenting and it also gives you the opportunity to meet other parents to be who also live in the locality. You and your partner or friend are invited to attend these days which are held throughout the month in various locations thoughout our local area. Please contact the Truro Health Office on 01872 221420 to book your place.
To contact a Midwife at any other time
Emergency and urgent advice - 01872 258000 Midwives Office - non urgent advice - 01872 221420
Maternity Electronic Personal Health Record (ePHR)
Would you like to have access to your maternity records online? (This is for new preganancies only) please see the pdf below for further details.
Many minor injuries can be dealt with here at the surgery by our Practice Nurses or doctors, this may include sprains, minor cuts and grazes etc.
However please telephone us if you think we can help - fractures or more serious injuries may be redirected to either the Minor Injuries departments at Falmouth or Redruth or the main casualty unit at Royal Cornwall Hospital Treliske.
Minor Surgery (not available during the pandemic)
We have a modern, well-equipped treatment room and the doctors undertake a variety of minor operations at the surgery. Appointments are only by referral from your doctor.
Liquid Nitrogen Clinics, for the freezing of warts etc, are usually held on the last Wednesday of the month. Appointments by referral only and a waiting list is in operation at reception.
All minor operations will require the patient to sign a Consent to Treatment Form, prior to the GP commencing.
Outlook Southwest-Counselling Service
Outlook Southwest see patients who may be having difficulties with stress, depression, anxiety and/or other problems and who have been referred to them by the GP.
They provide different approaches for different types of problems. Some people are offered information, advice and practical suggestions for ways of helping themselves while others are offered the choice of seeing a psychological therapist for a number of appointments.
The available options and your own choices will be discussed with you in the first appointment. Generally first appointments last from between 30 to 45 minutes.
The therapists give your GP a brief summary of their work with you – you are welcome to see this. If there is anything you would prefer your therapist not to tell your GP, let them know. However, therapists have a duty of care. This means that if they have serious concerns about any risk to yourself or others they will need to tell your GP.
Cancelling Appointments and wasted appointments lead to longer waiting times. Patients who miss or cancel at short notice more than one appointment will generally be discharged by Outlook Southwest.
Further information :
Our Physiotherapist Bryony Short is here one a Tuesday and Thursday afternoon. Appointments by referral only. If you have any queries please contact Julia Bermingham who is the administrator for Bryony.
Well Woman Checks
These are carried out by the Practice Nurses and we offer a general health check, cervical smear and advice about breast self-examination.
Two week wait Referral Information
What is a two week wait referral?
The link below re British sign language video for patients undergoing a 2ww referral at this time.
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